Effective Date: July 1st, 2025
Neubite, LLC (“Neubite”, “we”, “our”, or “us”) respects your privacy and is committed to being transparent about how we handle your information. This Privacy Policy describes how we collect, use, and safeguard your information when you visit or make a purchase from our website: https://shopneubite.com/.
1. Information We Collect
We do not collect any personally identifiable information (PII) such as names, addresses, government IDs, or other sensitive data through our Site.
The information we may collect is limited to what is necessary to:
● Process and fulfill orders
● Improve website functionality and customer experience
● Send optional marketing communications (if opted in)
We may use cookies and basic tracking tools to enhance your browsing experience, but this data is non-personal and anonymous.
2. How We Use Your Information
We use the limited information we collect for the following purposes:
- To fulfill your orders and provide related customer support
- To process secure payments via our partner, SOLA Payments
- To improve our website and services
- To send promotional emails only if you have opted in — you can unsubscribe at any time
We do not sell, rent, or trade your information to third parties.
3. Third-Party Services
We use trusted third-party service providers to operate our business:
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- SOLA Payments for payment processing
- Shipping and logistics providers to fulfill physical product orders
These services are contractually obligated to protect your data and use it only for the intended purpose of order fulfillment and processing.
4. Marketing Communications
If you opt in to receive marketing emails or special offers, you may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email, or by contacting us directly at info@shopneubite.com.
5. Children’s Privacy
Our website and services are intended for individuals aged 18 and over. We do not knowingly collect or solicit data from children under 13 years of age. If you believe a child has provided us with personal data, please contact us and we will promptly remove it.
6. Your Privacy Rights
As a U.S.-based customer, you have the right to:
- Request that we stop sending you marketing communications
- Contact us with any questions about how your data is handled
To make a request, please email us at info@shopneubite.com.